Your Nuvemshop store’s hello@ in Gmail

Where your store’s DNS is

• Domain bought elsewhere (Registro.br, Hostinger, GoDaddy, HostGator...): the most common case. For the store, Nuvemshop asks for an A record and a www CNAME in that provider’s panel, and the DNS stays there. mxproxy’s records go in the same panel.
• Domain bought through Nuvemshop (in its domain settings): the DNS is managed by Nuvemshop and cannot be edited in the panel. Ask its support to create the MX and TXT records in the table below.

Step by step

1. Add the domain to mxproxy. Create the account, add the store’s domain and keep the page with the DNS records open.
2. Create the records at the domain’s provider. In the panel that has the store’s A and CNAME, create the records in the table below. Do not touch the A or the www CNAME Nuvemshop asked for: they lead to the store, and email does not depend on them. Delete old MX records, if any.
3. Merge the SPF. If a v=spf1 TXT already exists (Nuvemshop’s help example for business email uses include:amazonses.com), do not create another: add include:spf.mxproxy.dev to it, for example v=spf1 include:spf.mxproxy.dev include:amazonses.com ~all.
4. Check and create the addresses. Click Verify now in the mxproxy dashboard and create hello@, support@ and the rest, each with whoever should receive it, or turn on the catch-all.

Each provider’s panel, step by step: Registro.br, Hostinger, HostGator, GoDaddy and others.

Your domain Check

Reply as the store

For customers to see hello@yourstore.com on the reply, create an SMTP credential at mxproxy (from Personal up) and add the address in Gmail under Send mail as: see Reply from your domain. The store’s automatic emails keep going out through Nuvemshop.